Choose the Personalize button on the product page and you will be prompted to upload your photo. The quality of your product starts with your
image. Please follow these guidelines when choosing a photo:
File size should be at least 1 MB and no larger than 8 MB (file sizes can be previewed in the folder that your photo is
Accepted file types are JPG, PNG, GIF or BMP (most photo file types are jpg).
Please do not upload photos downloaded from social
media sites like Facebook and Instagram as the photo size has been reduced drastically. Please use the original photo taken on your phone or
When scanning a printed photo, please use a resolution of 300 DPI or higher.
Close-ups and high quality images with bright colors will
produce the best results.
Please note, we are not able to do any photo retouching or color correction unless otherwise stated on the
We cannot reproduce copyrighted, registered, trademarked, or professional photos and images (unless a copyright release is submitted with
a photographer, studio or artist's signature).
We reserve the right to refuse any objectionable material. We will not reproduce materials that are
deemed to be offensive or obscene.
Has your image been forwarded via email? Every time an image is forwarded the
size of the image is decreased. Example: An image forwarded using a widely used email provider is reduced 50% in size the very first time it is
How do you get an electronic image from an old photo? Visit your local print shop or photo processing center and ask them to scan your
photo and save it on a CD. We recommended that you request a minimum of 300 DPI. The large the file size the better.
How do you tell what your
image's pixel width and height are? Open your image. Place your mouse pointer on the image and right click. Select properties. The pixel width and
height can be found under dimensions.
How do you tell what file type your image is? Open your image. Place your mouse pointer on the image and
right click. Select properties. The file type will be listed under type.