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Work at Shindigz in South Whitley, Indiana

Welcome to the Party!

With a mission statement "Where Fun Comes to Party", Shindigz is pleased to be America's favorite for personalized party supplies. Since 1926, we have been in the business of making life more fun and delighting not only our customers, but also our employees!

In a nutshell, we are making life more fun with more than 34,000 products, 7 catalogs per year, and 3 websites. We ship our unique and exclusive products around the world. Want to learn more about us? Click here to read about our company history.

Apply Today

Our current job openings and descriptions are listed to the right. If you are interested in any of the positions listed, we encourage you to apply online for consideration. Use the Apply button associated with that position.
(Please note: job openings listed are for the Shindigz headquarters in South Whitley, Indiana. South Whitley is located approximately 20 miles west of Fort Wayne.)

If you have a question about any of the openings, please email your question to hr@shindigz.com. Please do not call Human Resources directly.

Why We Party?

We are deeply committed to our business and the philosophy of fun! We truly love what we do and why we are doing it. But that's not the only thing that makes us tick; we are also driven and inspired by our core company values. The following are the values that guide us in our daily work and help us focus on why we are here every day:

  • Customer #1
  • Integrity
  • Team Player
  • Leadership
  • Positive Can-Do Attitude
  • Communicator

In addition, we have company and team goals. These goals are evaluated and revisited on an annual basis. We also have a five-year vision plan to help us grow and prosper.

Party Incentives

Of course, we have more than just a fun atmosphere at Shindigz. We offer competitive incentives and benefits to help all of our employees strive to do their very best. These include:

  • Health, Dental and Vision Insurance

    Shindigz offers medical, vision, and dental insurance plans at competitive costs to full-time employees. Shindigz also offers an insurance program that includes life insurance and short-term and long-term disability insurance.

  • 401K Plan

    Our 401K Plan matches 50% of the first 6% that an employee defers into the plan. Employees are eligible to participate after six months of employment.

  • Service Awards

    Service Awards are given to employees when they celebrate milestones of service, beginning with five years of service.

  • Paid Vacation, Holiday, and Personal Time
  • College Savings Plan
  • Fitness Room
  • Health and Wellness Programs
  • Product Discounts

Open Positions at Shindigz

SEASONAL CUSTOMER SERVICE REPRESENTATIVE

Department
Customer Experience
Primary Function
  • Provide outstanding customer service by professionally handling contacts from customers in a fast-paced environment
  • Professionally handle incoming contacts from customers – phone calls, emails, live chat, fax
  • Sales contacts include entering orders, answering questions, helping customers and assisting with planning events
  • Service contacts include helping with order status and tracking, resolving order issues and negotiating discounts
  • Up-sell products and services – helping the customer to host the BEST party possible
  • Provide substitute suggestions for out of stock items
  • Use good judgment and make quick decisions on behalf of the customer and company
  • Multi-task between calls, work reports and complete tasks such as entering mail/fax orders and answering emails
  • Provide an exceptional customer experience
Education
High School Diploma or Equivalent
Experience
Customer Service and sales experience is preferred.
Skills
  • Excellent phone etiquette skills
  • Outstanding communication skills; verbal and written
  • Strong attention to detail, accurate, organized
  • Able to multi-task
  • Strong spelling and reading comprehension
  • Strong basic math skills
  • Able to deal with difficult customers
  • Computer literate
  • Strong problem solving and decision making in pressure situations 
  • Self-motivated, positive, and professional
Apply

FULL TIME CUSTOMER SERVICE BILINGUAL REPRESENTATIVE

Department
Customer Experience
Primary Function
  • Provide outstanding customer service by professionally handling incoming phone calls from customers in a fast-paced environment
  • Professionally handle incoming calls from customers
  • Professionally respond to incoming emails from customers
  • Enter customer orders
  • Answer questions regarding catalog products and planning events
  • Provide substitute suggestions for out of stock items
  • Calculate quantities based on specific customer requirements
  • Utilize up-sell techniques
  • Use good judgement and make quick decisions on behalf of the customer and company
  • Answer questions regarding order status, products, account status, returns and exchanges
  • Resolve customer issues with orders, shipping, or product information
  • Interface with multiple departments
Education
High School Diploma or equivalent
Experience
Customer Service and sales experience is preferred
Skills
  • ​Fluent in English and Spanish, both verbal and written
  • Excellent phone etiquette skills
  • Outstanding communication skills; verbal and written
  • Strong spelling and reading comprehension
  • Strong basic math skills
  • Attention to detail
  • Self-motivated, positive and professional
  • Able to deal with difficult customers
  • Computer literate
  • Strong problem solving and decision making in pressure situations 
Apply

3RD SHIFT PICKER

Department
Fullfillment
Primary Function
As a Picker/Packer you will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs.  

Primary Responsibilities:

·         Picking and Packing of product throughout the warehouse.

·         Ensuring all areas of work are done accurately to ensure deadlines are met.

·         Locate and pull stock for outgoing deliveries.

·         Package finished product for shipping (shrink wrapping, boxing, and labeling).

·         Use the computer system to locate products and stock incoming shipments.

·         Clean and maintain work area.

·         Turn off and lock out equipment when not in use.

·         Other duties as assigned by supervisor.

·         Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.

·         Maintaining productivity related to standards based on assigned task.

·         Must have a physical and mental ability to climb up and down a ladder while exercising safety

·         Tools & Equipment Used:

Ø  Box Cutter

Ø  Tape Gun

Ø  Scanner

Ø  Headset

Ø  Ladder

Education
High School Diploma of GED
Experience
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Skills
While performing the duties of this job, the individual is frequently required to stand, reach, walk, stoop, or kneel for the entire length of their shift. The individual must occasionally lift and/or move up to 50 pounds.

Apply

2ND SHIFT CASE PICKER

Department
Fullfillment
Primary Function
You will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs.  

Primary Responsibilities:
Picking and Packing of product throughout the warehouse.
Ensuring all areas of work are done accurately to ensure deadlines are met.
Locate and pull stock for outgoing deliveries.
Package finished product for shipping (shrink wrapping, boxing, and labeling).
Use the computer system to locate products and stock incoming shipments.
Clean and maintain work area.
Turn off and lock out equipment when not in use.
Other duties as assigned by supervisor.
Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.
Maintaining productivity related to standards based on assigned task.
Must have a physical and mental ability to climb up and down a ladder while exercising safety
Tools & Equipment Used:
Box Cutter
Tape Gun
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.
Apply

2ND SHIFT BANNER/CUT/GROMMET

Department
Production
Primary Function
​Performs a variety of technical and support services involving printing, production, and operations.

Primary Responsibilities:
Examines work orders to determine details such as quantities to be printed, production time, stock specifications, colors and color sequences and prioritize work based on shipping method
Must be able to perform basic machine maintenance including changing ink cartridge, cleaning heads and run test as needed.
Selects and installs and re-positions printing plates, adjusts pressure rolls, and/or adjusts machines to improve print quality as needed
Prints with repeatable results—and anticipates, recognizes and fixes possible issues.
Performs quality checks throughout the print run and verify that the proper quantity has been printed.
A self-manager who will take initiative and ownership of deadlines while prioritizing tasks in an efficient manner
Must have organizational skills and the ability to handle multiple tasks while meeting deadlines 
Must have excellent written & verbal communication skills and an ability to work individually on a project or in a team 
Must maintain a clean work station at all times
Performs other duties as assigned. 
Tools & Equipment Used:
Box Cutter
Tape Gun
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

3RD SHIFT BANNER CUT GROMMET

Department
Production
Primary Function
Position Summary: 
Performs a variety of technical and support services involving printing, production, and operations.

Primary Responsibilities:
Examines work orders to determine details such as quantities to be printed, production time, stock specifications, colors and color sequences and prioritize work based on shipping method
Must be able to perform basic machine maintenance including changing ink cartridge, cleaning heads and run test as needed.
Selects and installs and re-positions printing plates, adjusts pressure rolls, and/or adjusts machines to improve print quality as needed
Prints with repeatable results—and anticipates, recognizes and fixes possible issues.
Performs quality checks throughout the print run and verify that the proper quantity has been printed.
A self-manager who will take initiative and ownership of deadlines while prioritizing tasks in an efficient manner
Must have organizational skills and the ability to handle multiple tasks while meeting deadlines 
Must have excellent written & verbal communication skills and an ability to work individually on a project or in a team 
Must maintain a clean work station at all times
Performs other duties as assigned. 
Tools & Equipment Used:
Box Cutter
Tape Gun
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

3RD SHIFT CAD

Department
Production
Primary Function
Primary Function: Operate necessary machinery 
Job Duties:
Produce printed boards, plates and cups along with other material according to work orders
Change-over printers to run different kinds of media

Education
High School Diploma or GED
Experience
Skills
Q​ualifications:
Strong spelling and reading comprehension
Good hand/eye coordination
Basic math skills
High attention to detail and quality-driven
Strong background in computer use

Apply

2ND SHIFT PACKER

Department
Fullfillment
Primary Function
Primary Responsibilities:
Picking and Packing of product throughout the warehouse.
Ensuring all areas of work are done accurately to ensure deadlines are met.
Locate and pull stock for outgoing deliveries.
Package finished product for shipping (shrink wrapping, boxing, and labeling).
Use the computer system to locate products and stock incoming shipments.
Clean and maintain work area.
Turn off and lock out equipment when not in use.
Other duties as assigned by supervisor.
Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.
Maintaining productivity related to standards based on assigned task.
Must have a physical and mental ability to climb up and down a ladder while exercising safety
Tools & Equipment Used:
Box Cutter
Tape Gun
Scanner
Headset
Ladder
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

3RD SHIFT PACKER

Department
Fullfillment
Primary Function
Position Summary: 

As a Packer you will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs. 

 

Primary Responsibilities:

·         Packing of product throughout the warehouse.

·         Ensuring all areas of work are done accurately to ensure deadlines are met.

·         Locate and pull stock for outgoing deliveries.

·         Package finished product for shipping (shrink wrapping, boxing, and labeling).

·         Use the computer system to locate products and stock incoming shipments.

·         Clean and maintain work area.

·         Turn off and lock out equipment when not in use.

·         Other duties as assigned by supervisor.

·         Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.

·         Maintaining productivity related to standards based on assigned task.

·         Must have a physical and mental ability to climb up and down a ladder while exercising safety

·         Tools & Equipment Used:

Ø  Box Cutter

Ø  Tape Gun

Ø  Scanner

Ø  Headset

Ø  Ladder

Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

2ND SHIFT LOADER

Department
Fullfillment
Primary Function
 

Primary Function: Working at a steady pace to ensure all packages on the pack line are loaded into the appropriate area for carrier pick up. Separate packages based on ship method, UPS go directly into the semi-trailer, FedEx are sorted off to the side of the dock area and USPS (post office) are placed into large totes.

 

                Job Duties:

·         Push packages down the conveyer to load from the pack line

·         Assist in filling supplies for the packers

·         Keep area to include docks tidy (sweeping)

Education
High School Diploma or GED
Experience
Skills
Skills:

·         Flexible

·         Ability to lift up to 50# and continuous lifting up to 20# for entire shift

·         Good communication skills and positive can do attitude

 

Apply

3RD SHIFT LOADER

Department
Fulfillment
Primary Function
Primary Function: Working at a steady pace to ensure all packages on the pack line are loaded into the appropriate area for carrier pick up. Separate packages based on ship method, UPS go directly into the semi-trailer, FedEx are sorted off to the side of the dock area and USPS (post office) are placed into large totes.

 

                Job Duties:

·         Push packages down the conveyer to load from the pack line

·         Assist in filling supplies for the packers

·         Keep area to include docks tidy (sweeping)

Education
High School Diploma or GED
Experience
Skills
Skills:

·         Flexible

·         Ability to lift up to 50# and continuous lifting up to 20# for entire shift

·         Good communication skills and positive can do attitude

Apply

1ST SHIFT MATERIAL HANDLER

Department
Receiving
Primary Function
Primary Function: Responsible for unloading trucks and checking in product as it is delivered to our warehouse.

 

            Job Duties:

·         Correctly receive all incoming items for both North and South locations.  Ensure accuracy regarding quality, count and unit of measure.

·         Maintain an organized receiving process for incoming containers.

·         Prepare the appropriate paperwork for outbound shipments (i.e. bill of lading, packing slips, etc.)

Education
High School Diploma or Equivalent
Experience
Previous receiving and forklift experience is required.

Skills
Detail oriented; able to work at a fast pace without sacrificing accuracy; and good reading comprehension. Basic computer knowledge (Excel) is preferred. 

Apply

PART-TIME SEASONAL

Department
Fullfillment
Primary Function
Position Summary: 
As a Picker you will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs. 
 
Primary Responsibilities:

Picking of product throughout the warehouse.
Ensuring all areas of work are done accurately to ensure deadlines are met.
Locate and pull stock for outgoing deliveries
Use the computer system to locate products and stock incoming shipments.
Clean and maintain work area.
Turn off and lock out equipment when not in use.
Other duties as assigned by supervisor.
Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.
Maintaining productivity related to standards based on assigned task.
Must have a physical and mental ability to climb up and down a ladder while exercising safety
Tools & Equipment Used:
Box Cutter
Tape Gun
Scanner
Headset
Ladder
Education
Current High School Student, High School Diploma or GED
Experience
Skills

Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.
Apply

MERCHANDISING INTERN

Department
Merchandising
Primary Function
To support the Merchant team in their efforts to maximize product sales and margin through appropriate placements on the site, creation of reports and spreadsheets to manage assortments, preparation of supporting materials for product reviews and ideation.

 Job Duties include:

  • Assist in managing and executing online merchandising including building categories, assigning attributes, and sequencing relevant items within categories
  • Maximize placement and positioning of new items as they go live on the site
  • Set up and maintain spreadsheets for themes and product assortments
  • Develop competitive recaps for content and pricing
  • Perform analysis to assist in efforts to drive sales and margin
  • Data entry on vendor quote requests and updating of merch codes as needed
  • Help prepare images and collect samples for style outs
  • Other administrative duties as requested

Education
Junior of Senior in College
Experience
Skills
Must be good at multi-tasking and have strong problem solving skills.
Apply

ORDER PRODUCTION

Department
Production
Primary Function
Primary Function:  To bring our customers image to life. Do our part to ensure our customer can create that special event. Ensure we are providing a quality image to meet/exceed customer expectation.

 

            Job Duties:

·         Create cut contour for custom props (big heads, standees, fan faces)

·         Process files in a timely manner to ensure we meet or exceed customers expected arrival date.

·         Maintain orders in our internal workflow system which gives everyone visibility into where the product is within the process.

·         Cross train in Icut (software which adds registration marks and barcode to file which is used in the print/cad areas). 

Education
High School Diploma or Equivalent
Experience
Working knowledge on a computer. Experience with photo shop and illustrator are a plus but not required.

Skills
Good hand-eye coordination; detail-oriented, able to work at a fast pace without sacrificing accuracy.

Apply

DIRECTOR OF DIGITAL MARKETING

Department
Marketing
Primary Function
  • Plan all website promotions and communications for the Brands in conjunction with merchants to drive demand increase customer acquisition, and retention
  • Organize and direct marketing and strategy meetings on a regular basis whereby the strategy and promotion programs are reviewed
  • Develop the use of Google Analytics and in-house reporting, perform analysis on shopping habits of customers across our brands and drive recommendations to improve conversion and reorders
  • Develop short and long-term plans and budgets for the marketing program and its activities, monitor progress, assure adherence and evaluate performance.
  • Responsible for acquiring and retaining customers for Shindigz.com and Stumpsparty.com with accountability for optimizing the marketing spend budget
  • Define and implement goals and objectives for each channel to drive strategic marketing goals for all customer groups. With the analytics team, establish annual customer acquisition, retention and ROI goals – develop relevant marketing programs to deliver plan goals.
  • Build and analyze existing and new customer insights and segmentation frameworks to identify and prioritize highest value prospects and existing customers, allocating marketing resources and budget to meet goals
  • Guide agency and external partner selection for assigned channels and approve contractual agreements, and manage performance of these partners
  • Build a strategic framework focused on the health of the customer file (and Customer Lifetime Value), driving initiatives that maximize acquisition and retention while constantly focusing on refined, highest-ROI activities
  • Identify and evaluate new growth opportunities across the ever-changing digital and social media landscape, building strategic partnership with top vendors and platforms
Education
Bachelor Degree in Marketing or Business Analytics required, MBA preferred - requires a combination of Digital Marketing, technical knowledge, analytical; and leadership skills
Experience
  • 7+ years in marketing leadership, with strong focus on digital channels, as a dominant e-commerce player. High volume B2C/B2B e-commerce experience preferred
Skills
  • Strong analytical, detail orientation and presentation skills; ability to analyze and present conclusions on business performance to stakeholders and executives
  • Strong expertise in current online marketing best practice, working knowledge of the online marketing marketplace, including suppliers, tools and emerging industry development
  • Strategic thinker
  • Hands on leader who can multitask and meet tight deadlines
  • Ability to communicate with all levels of management and thrive in a cross-functional environment
  • Proficient working Google Analytics
Apply