Home / Careers

Work at Shindigz in South Whitley, Indiana

Welcome to the Party!

With a mission statement "Where Fun Comes to Party", Shindigz is pleased to be America's favorite for personalized party supplies. Since 1926, we have been in the business of making life more fun and delighting not only our customers, but also our employees!

In a nutshell, we are making life more fun with more than 34,000 products, 7 catalogs per year, and 3 websites. We ship our unique and exclusive products around the world. Want to learn more about us? Click here to read about our company history.

Apply Today

Our current job openings and descriptions are listed to the right. If you are interested in any of the positions listed, we encourage you to apply online for consideration. Use the Apply button associated with that position.
(Please note: job openings listed are for the Shindigz headquarters in South Whitley, Indiana. South Whitley is located approximately 20 miles west of Fort Wayne.)

If you have a question about any of the openings, please email your question to hr@shindigz.com. Please do not call Human Resources directly.

Why We Party?

We are deeply committed to our business and the philosophy of fun! We truly love what we do and why we are doing it. But that's not the only thing that makes us tick; we are also driven and inspired by our core company values. The following are the values that guide us in our daily work and help us focus on why we are here every day:

  • Customer #1
  • Integrity
  • Team Player
  • Leadership
  • Positive Can-Do Attitude
  • Communicator

In addition, we have company and team goals. These goals are evaluated and revisited on an annual basis. We also have a five-year vision plan to help us grow and prosper.

Party Incentives

Of course, we have more than just a fun atmosphere at Shindigz. We offer competitive incentives and benefits to help all of our employees strive to do their very best. These include:

  • Health, Dental and Vision Insurance

    Shindigz offers medical, vision, and dental insurance plans at competitive costs to full-time employees. Shindigz also offers an insurance program that includes life insurance and short-term and long-term disability insurance.

  • 401K Plan

    Our 401K Plan matches 50% of the first 6% that an employee defers into the plan. Employees are eligible to participate after six months of employment.

  • Service Awards

    Service Awards are given to employees when they celebrate milestones of service, beginning with five years of service.

  • Paid Vacation, Holiday, and Personal Time
  • College Savings Plan
  • Fitness Room
  • Health and Wellness Programs
  • Product Discounts

Open Positions at Shindigz

SEASONAL CUSTOMER SERVICE REPRESENTATIVE

Department
Customer Experience
Primary Function
  • Provide outstanding customer service by professionally handling contacts from customers in a fast-paced environment
  • Professionally handle incoming contacts from customers – phone calls, emails, live chat, fax
  • Sales contacts include entering orders, answering questions, helping customers and assisting with planning events
  • Service contacts include helping with order status and tracking, resolving order issues and negotiating discounts
  • Up-sell products and services – helping the customer to host the BEST party possible
  • Provide substitute suggestions for out of stock items
  • Use good judgment and make quick decisions on behalf of the customer and company
  • Multi-task between calls, work reports and complete tasks such as entering mail/fax orders and answering emails
  • Provide an exceptional customer experience
Education
High School Diploma or Equivalent
Experience
Customer Service and sales experience is preferred.
Skills
  • Excellent phone etiquette skills
  • Outstanding communication skills; verbal and written
  • Strong attention to detail, accurate, organized
  • Able to multi-task
  • Strong spelling and reading comprehension
  • Strong basic math skills
  • Able to deal with difficult customers
  • Computer literate
  • Strong problem solving and decision making in pressure situations 
  • Self-motivated, positive, and professional
Apply

FULL TIME CUSTOMER SERVICE BILINGUAL REPRESENTATIVE

Department
Customer Experience
Primary Function
  • Provide outstanding customer service by professionally handling incoming phone calls from customers in a fast-paced environment
  • Professionally handle incoming calls from customers
  • Professionally respond to incoming emails from customers
  • Enter customer orders
  • Answer questions regarding catalog products and planning events
  • Provide substitute suggestions for out of stock items
  • Calculate quantities based on specific customer requirements
  • Utilize up-sell techniques
  • Use good judgement and make quick decisions on behalf of the customer and company
  • Answer questions regarding order status, products, account status, returns and exchanges
  • Resolve customer issues with orders, shipping, or product information
  • Interface with multiple departments
Education
High School Diploma or equivalent
Experience
Customer Service and sales experience is preferred
Skills
  • ​Fluent in English and Spanish, both verbal and written
  • Excellent phone etiquette skills
  • Outstanding communication skills; verbal and written
  • Strong spelling and reading comprehension
  • Strong basic math skills
  • Attention to detail
  • Self-motivated, positive and professional
  • Able to deal with difficult customers
  • Computer literate
  • Strong problem solving and decision making in pressure situations 
Apply

3RD SHIFT PICKER

Department
Fullfillment
Primary Function
As a Picker/Packer you will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs.  

Primary Responsibilities:

·         Picking and Packing of product throughout the warehouse.

·         Ensuring all areas of work are done accurately to ensure deadlines are met.

·         Locate and pull stock for outgoing deliveries.

·         Package finished product for shipping (shrink wrapping, boxing, and labeling).

·         Use the computer system to locate products and stock incoming shipments.

·         Clean and maintain work area.

·         Turn off and lock out equipment when not in use.

·         Other duties as assigned by supervisor.

·         Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.

·         Maintaining productivity related to standards based on assigned task.

·         Must have a physical and mental ability to climb up and down a ladder while exercising safety

·         Tools & Equipment Used:

Ø  Box Cutter

Ø  Tape Gun

Ø  Scanner

Ø  Headset

Ø  Ladder

Education
High School Diploma of GED
Experience
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Skills
While performing the duties of this job, the individual is frequently required to stand, reach, walk, stoop, or kneel for the entire length of their shift. The individual must occasionally lift and/or move up to 50 pounds.

Apply

2ND SHIFT CASE PICKER

Department
Fullfillment
Primary Function
You will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs.  

Primary Responsibilities:
Picking and Packing of product throughout the warehouse.
Ensuring all areas of work are done accurately to ensure deadlines are met.
Locate and pull stock for outgoing deliveries.
Package finished product for shipping (shrink wrapping, boxing, and labeling).
Use the computer system to locate products and stock incoming shipments.
Clean and maintain work area.
Turn off and lock out equipment when not in use.
Other duties as assigned by supervisor.
Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.
Maintaining productivity related to standards based on assigned task.
Must have a physical and mental ability to climb up and down a ladder while exercising safety
Tools & Equipment Used:
Box Cutter
Tape Gun
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.
Apply

2ND SHIFT BANNER/CUT/GROMMET

Department
Production
Primary Function
​Performs a variety of technical and support services involving printing, production, and operations.

Primary Responsibilities:
Examines work orders to determine details such as quantities to be printed, production time, stock specifications, colors and color sequences and prioritize work based on shipping method
Must be able to perform basic machine maintenance including changing ink cartridge, cleaning heads and run test as needed.
Selects and installs and re-positions printing plates, adjusts pressure rolls, and/or adjusts machines to improve print quality as needed
Prints with repeatable results—and anticipates, recognizes and fixes possible issues.
Performs quality checks throughout the print run and verify that the proper quantity has been printed.
A self-manager who will take initiative and ownership of deadlines while prioritizing tasks in an efficient manner
Must have organizational skills and the ability to handle multiple tasks while meeting deadlines 
Must have excellent written & verbal communication skills and an ability to work individually on a project or in a team 
Must maintain a clean work station at all times
Performs other duties as assigned. 
Tools & Equipment Used:
Box Cutter
Tape Gun
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

3RD SHIFT BANNER CUT GROMMET

Department
Production
Primary Function
Position Summary: 
Performs a variety of technical and support services involving printing, production, and operations.

Primary Responsibilities:
Examines work orders to determine details such as quantities to be printed, production time, stock specifications, colors and color sequences and prioritize work based on shipping method
Must be able to perform basic machine maintenance including changing ink cartridge, cleaning heads and run test as needed.
Selects and installs and re-positions printing plates, adjusts pressure rolls, and/or adjusts machines to improve print quality as needed
Prints with repeatable results—and anticipates, recognizes and fixes possible issues.
Performs quality checks throughout the print run and verify that the proper quantity has been printed.
A self-manager who will take initiative and ownership of deadlines while prioritizing tasks in an efficient manner
Must have organizational skills and the ability to handle multiple tasks while meeting deadlines 
Must have excellent written & verbal communication skills and an ability to work individually on a project or in a team 
Must maintain a clean work station at all times
Performs other duties as assigned. 
Tools & Equipment Used:
Box Cutter
Tape Gun
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

3RD SHIFT CAD

Department
Production
Primary Function
Primary Function: Operate necessary machinery 
Job Duties:
Produce printed boards, plates and cups along with other material according to work orders
Change-over printers to run different kinds of media

Education
High School Diploma or GED
Experience
Skills
Q​ualifications:
Strong spelling and reading comprehension
Good hand/eye coordination
Basic math skills
High attention to detail and quality-driven
Strong background in computer use

Apply

2ND SHIFT PACKER

Department
Fullfillment
Primary Function
Primary Responsibilities:
Picking and Packing of product throughout the warehouse.
Ensuring all areas of work are done accurately to ensure deadlines are met.
Locate and pull stock for outgoing deliveries.
Package finished product for shipping (shrink wrapping, boxing, and labeling).
Use the computer system to locate products and stock incoming shipments.
Clean and maintain work area.
Turn off and lock out equipment when not in use.
Other duties as assigned by supervisor.
Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.
Maintaining productivity related to standards based on assigned task.
Must have a physical and mental ability to climb up and down a ladder while exercising safety
Tools & Equipment Used:
Box Cutter
Tape Gun
Scanner
Headset
Ladder
Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

3RD SHIFT PACKER

Department
Fullfillment
Primary Function
Position Summary: 

As a Packer you will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs. 

 

Primary Responsibilities:

·         Packing of product throughout the warehouse.

·         Ensuring all areas of work are done accurately to ensure deadlines are met.

·         Locate and pull stock for outgoing deliveries.

·         Package finished product for shipping (shrink wrapping, boxing, and labeling).

·         Use the computer system to locate products and stock incoming shipments.

·         Clean and maintain work area.

·         Turn off and lock out equipment when not in use.

·         Other duties as assigned by supervisor.

·         Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.

·         Maintaining productivity related to standards based on assigned task.

·         Must have a physical and mental ability to climb up and down a ladder while exercising safety

·         Tools & Equipment Used:

Ø  Box Cutter

Ø  Tape Gun

Ø  Scanner

Ø  Headset

Ø  Ladder

Education
High School Diploma or GED
Experience
Skills
Minimum Requirements:
Must be at least 18 years of age 
Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.

Apply

2ND SHIFT LOADER

Department
Fullfillment
Primary Function
 

Primary Function: Working at a steady pace to ensure all packages on the pack line are loaded into the appropriate area for carrier pick up. Separate packages based on ship method, UPS go directly into the semi-trailer, FedEx are sorted off to the side of the dock area and USPS (post office) are placed into large totes.

 

                Job Duties:

·         Push packages down the conveyer to load from the pack line

·         Assist in filling supplies for the packers

·         Keep area to include docks tidy (sweeping)

Education
High School Diploma or GED
Experience
Skills
Skills:

·         Flexible

·         Ability to lift up to 50# and continuous lifting up to 20# for entire shift

·         Good communication skills and positive can do attitude

 

Apply

3RD SHIFT LOADER

Department
Fulfillment
Primary Function
Primary Function: Working at a steady pace to ensure all packages on the pack line are loaded into the appropriate area for carrier pick up. Separate packages based on ship method, UPS go directly into the semi-trailer, FedEx are sorted off to the side of the dock area and USPS (post office) are placed into large totes.

 

                Job Duties:

·         Push packages down the conveyer to load from the pack line

·         Assist in filling supplies for the packers

·         Keep area to include docks tidy (sweeping)

Education
High School Diploma or GED
Experience
Skills
Skills:

·         Flexible

·         Ability to lift up to 50# and continuous lifting up to 20# for entire shift

·         Good communication skills and positive can do attitude

Apply

1ST SHIFT MATERIAL HANDLER

Department
Receiving
Primary Function
Primary Function: Responsible for unloading trucks and checking in product as it is delivered to our warehouse.

 

            Job Duties:

·         Correctly receive all incoming items for both North and South locations.  Ensure accuracy regarding quality, count and unit of measure.

·         Maintain an organized receiving process for incoming containers.

·         Prepare the appropriate paperwork for outbound shipments (i.e. bill of lading, packing slips, etc.)

Education
High School Diploma or Equivalent
Experience
Previous receiving and forklift experience is required.

Skills
Detail oriented; able to work at a fast pace without sacrificing accuracy; and good reading comprehension. Basic computer knowledge (Excel) is preferred. 

Apply

PART-TIME SEASONAL

Department
Fullfillment
Primary Function
Position Summary: 
As a Picker you will work in a team environment to meet overall warehouse production goals and objectives.  You will efficiently pick and pack products according to our customer orders and needs. 
 
Primary Responsibilities:

Picking of product throughout the warehouse.
Ensuring all areas of work are done accurately to ensure deadlines are met.
Locate and pull stock for outgoing deliveries
Use the computer system to locate products and stock incoming shipments.
Clean and maintain work area.
Turn off and lock out equipment when not in use.
Other duties as assigned by supervisor.
Maintaining a clean & safe work environment, performing job functions in a safe manner and good housekeeping practices.
Maintaining productivity related to standards based on assigned task.
Must have a physical and mental ability to climb up and down a ladder while exercising safety
Tools & Equipment Used:
Box Cutter
Tape Gun
Scanner
Headset
Ladder
Education
Current High School Student, High School Diploma or GED
Experience
Skills

Basic Math Skills
Able to perform job duties while standing and walking throughout the duration of shift.
Requires the ability to lift, carry, push or pull up to 50 pounds, including up and down warehouse ladder.
Apply