At Shindigz we offer a 100% satisfaction guarantee for all of our banners. We want you to be delighted with our printing and our expert service! If you aren't fully satisfied with your banner or if we introduce any errors, we will either reprint it or provide you with a full refund. This guarantee does not cover customer errors such as incorrect copy or poor image quality or resolution. Our customers are important to us and we want your banner to look terrific!