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Tag Archives: customer service

The Tale of the 6 Legged Horse and Customer Satisfaction.

At Shindigz our goal is 100% customer satisfaction and that is reflected in all of our departments. If we ever don’t live up to your expectations, please let us know. Now, occasionally we miss the mark and it can produce some hilarious consequences. We received the following email from Judy, We just opened the package […]

ShindigZ Celebrates Customer Service Week October 5-9

The customer service department at ShindigZ celebrated National Customer Service Week this week, October 5th-9th. The theme for this year’s celebration was “Every Contact Matters,” emphasizing that each customer matters to the company and every contact made with the customer is important to customer service. The CS team enjoyed daily prizes wrapped by CS Supervisor […]