Post your party photo on our wall and you could WIN $100!
Post your photo >
Post a picture from your party on our Facebook wall and you could win $100 gift certificate from Shindigz.
Checkout
  • Need Party Planning Help?
  • Earn RewardzShop - Earn - SaveLearn More >
  • Save $10 Sign up now

The Tale of the 6 Legged Horse and Customer Satisfaction.

At Shindigz our goal is 100% customer satisfaction and that is reflected in all of our departments.

If we ever don’t live up to your expectations, please let us know.

Now, occasionally we miss the mark and it can produce some hilarious consequences.

We received the following email from Judy,

We just opened the package today… and were surprised by the unconventional Jointed Horse.  Please see attached picture.  Would you refund our credit card for the price of the headless / 6 legged horse?

Click on the 6 legged horse to see what he's supposed to look like!
Click on the 6 legged horse to see what he’s supposed to look like!

Of course we will refund your money Judy, with our apologies.   Looks like we need to teach someone the theme song from Mr. Ed, “A horse is a horse, of course of course…”

 

We also double checked our website to make sure we aren’t offering any 6 legged headless horses, and we’re not.  Take a look!

You can email our Customer Service Department at csr@shindigz.com or give them a call Monday through Friday 9:00 am to 7:00 pm ET at 1-800-314-8736.

You’ll talk to a real, live human being who wants to help resolve any issues.

You can also reach out to us on Facebook or Twitter.

And there’s a ton of info on our Contact Us page at Shindigz.com.

 

Post a Comment

Your email is kept private. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>