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Job Openings

Current Openings

The following is a listing of our current job openings. Please note that all of the job openings listed are for the ShindigZ headquarters in South Whitley, Indiana. South Whitley is located approximately 20 miles west of Fort Wayne.

Position: Seasonal Customer Service Representative

Department: Customer Service

Primary Function: Provide outstanding customer service by professionally handling contacts from customers in a fast-paced environment

Job Duties:
• Professionally handle incoming contacts from customers
• Sales contacts include entering orders, answering product questions, helping customers shop online, and assisting with planning events
• Service contacts include answering questions regarding order status and tracking, resolving order issues, and negotiating discounts
• Up-sell products and services
• Provide substitute suggestions for out of stock items
• Use good judgment and make quick decisions on behalf of the customer and company
• Between calls work reports and complete other tasks such as entering mail/fax orders and answering emails

• Excellent phone etiquette skills
• Outstanding communication skills; verbal and written
• Strong attention to detail, accurate, organized
• Able to multi-task
• Strong spelling and reading comprehension
• Strong basic math skills
• Able to deal with difficult customers
• Computer literate
• Strong problem solving and decision making in pressure situations
• Self-motivated, positive and professional

Education: High School diploma or equivalent

Experience: Customer Service and sales experience is preferred

Position: Order Production

Department: Productions

Primary Function: To bring our customers image to life. Do our part to ensure our customer is able to create that special event. Ensure we are providing a quality image to meet/exceed customer expectation
Education: High School degree or equivalent.

Experience: Working knowledge on a computer. Experience with photo shop and illustrator are a plus but not required. Customer Service and sales experience is preferred

Skills: Good hand-eye coordination; detail-oriented, able to work at a fast pace without sacrificing accuracy. Outstanding communication skills; verbal and written. Able to multi-task. Self-motivated, positive and professional.

Position: Seasonal Graphic Designer

Department: Marketing

Primary Function: Layout catalog pages and make corrections to catalog pages from mark ups, image work for placement in catalog.
Job Duties:
• Catalog Design and Layout
• Provide quality control on own work
• Assist the Designer in all aspects of the work

• 2-4 year design degree, work experience

• Extremely detail oriented
• Proficiency with Adobe Creative Suite, InDesign and Photoshop
• Catalog Layout or similar experience

Applicant will be tested.

How to Apply

If you are interested in any of the positions listed, we encourage you to apply online for consideration. Use the links provided next to the positions listed.

Alternatively, you may mail your resume to:

Attn: Human Resources
One Party Place
South Whitley, IN 46787

If you have a question about any of the openings, you may email your question to Please do not call the Human Resources department directly.