Can I change or cancel my order?
In order to keep costs to a minimum and pass along those savings to you with our low prices, our system is set up to automatically process your order as soon as it is placed. Therefore, we cannot make any changes or cancel your order after it has been submitted. Please verify all the information on the checkout page including your personalization, quantities, ship-to address, and special promotions prior to submitting your order. We apologize for any inconvenience and hope you understand our goal is to keep our costs low and processing times fast.
Will I have to pay taxes on my order?
We will only add tax to your order if your order is shipped to Indiana, New Jersey or South Dakota. The tax will automatically be added to your order total during the checkout process. If your order is shipped to any other state, no tax will be charged.
If your organization is exempt from your state's sales tax, please fax a properly completed sales tax exemption to 260-723-4431. Once received, we will remove sales tax from your order and/or mark your account as tax exempt.
If you are not tax exempt in one of the 44 states that collects sales tax (Alaska, Delaware, Hawaii, Montana, New Hampshire, and Oregon do not have consumer-level sales taxes) you may be required by the state department of revenue to file and pay a use tax. For more information, please contact your state and/or local government.