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Has my order been shipped?
Before you call, please check the following:
- Click here and enter your order number for up-to-the-minute information about your order status and shipment information.
- If you have received one box that has a packing list that shows other items shipped separately, please wait one to two days as many shipments do become separated and arrive at different times.
- Custom items will ship in the specified time period. If there is a concern (i.e. we need more information from you), we will contact you. Our in-house production tracking system monitors your order every day to ensure an on-schedule delivery.